CEX Casting (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cex-casting.com/ (the “Site”) or otherwise interact with us. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
a. Information You Provide Directly:
- Contact Information: such as your name, email address, phone number, and mailing address when you contact us through forms or email.
- Inquiry Details: information related to your specific questions or product requests.
- Order Information: details about purchases or transactions you make on our Site.
b. Information We Collect Automatically:
- Cookies and Tracking Technologies: cookies, pixels, and similar technologies are used to collect information about your activities on our Site, such as pages viewed, links clicked, and time spent on the Site.
- Device Information: including your IP address, browser type, operating system, device type, and access times.
- Location Information: derived from your IP address or GPS data, where applicable.
2. How We Use Your Information
We use the information collected for the following purposes:
- Customer Service: to respond to your inquiries, process orders, and provide support.
- Marketing: to send promotional materials, special offers, or updates on products and services (with your explicit consent).
- Analytics: to improve our website’s design, functionality, and user experience.
- Legal Compliance: to fulfill our obligations under the law and protect against fraudulent activities.
3. Sharing Your Information
We only share your personal data under specific circumstances:
- Service Providers: with third parties who provide services such as website hosting, analytics, and email communications on our behalf.
- Compliance with Laws: when required to comply with legal obligations or to respond to legal processes.
- Business Transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Rights
Depending on your location, you may have the following rights:
- Access and Correction: request access to or correction of your personal data.
- Data Deletion: request the deletion of your personal data under certain circumstances.
- Data Portability: request a copy of your data in a structured, machine-readable format.
- Opt-Out: opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
5. Security Measures
We implement robust security measures, such as encryption, firewalls, and secure data storage, to protect your personal information from unauthorized access, disclosure, or alteration.
6. Retention of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our Site, and the “Last Updated” date will be revised accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at business@cexcasting.com.